Abdel Nasser MAMA TOURE

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Operations and Supply Chain Manager

Africa

Abdel Nasser MAMA TOURE

 

C2233-Kouhounou, Cotonou – BENIN  ■  Mobile : (00245) 6601402

E-mail : toure77@yahoo.com ; toure77@hotmail.com; tourenasser@gmail.com;

 

TARGETING MANAGEMENT ROLE:

 

Operations | Supply Chain | Quality Assurance Auditing | Business development | Revenue Assurance | Telecommunications.

 

I am actually a candidate for the Master in Operations and Supply chain management of the University of Liverpool.

I have 11 years’ working experience in Telecommunications, project management, risk management, Revenue Assurance, auditing, quality control, quality assurance, operations and supply chain management. I am a certified ISO 9001 Lead Auditor (IRCA Certification) and a QHSE Internal Auditor. I am a certified TL 9000 Auditor.

MAJOR STRENGTHS

 

Organizing and planning ■Communication and problem solving ■ Team building and problem solving ■ Data gathering and analyzing ■ Controlling and auditing■ Attention to quality ■ Learning new skills as required.

I am bilingual: fluent in French and English.

I have a good knowledge, due to practice, on SQL, ACL, Pentaho, Toad, Excel, Access…

 

Given my related experience and excellent capabilities I would appreciate your consideration for your job opening. My skills are an ideal match for this position.

CAREER HISTORY

 

April 2012 till now: Revenue Assurance and Quality assurance manager of MTN Guinea-

            Bissau.

Revenue Assurance operations management;
Business development analysis;
Fraud detection operations management;
Traffic data registration management;
Risk and cost analysis;
Mobile Money transactions reconciliation;
Quality assurance auditing;
Legislative and Code of Practice compliance audits about regulator and interconnect partners;
·         Network performance analysis;

Reporting to the Board and to the Group;
AWARD: Revenue Assurance Gold belt of years 2013 and 2014 within 21 MTN’s operations. Benefits for MTN Bissau 2014: USD 3,047,910.32

July 2011 to April 2012: Revenue Assurance/Fraud and Quality assurance Manager at MTN Guinea-

            Bissau.

Revenue Assurance– revenue loss prevention and detection;
Traffic revenue validation operations;
Fraud prevention and detection;
Mobile Money transactions reconciliation;
Data quality assurance end to end;
Quality assurance audit (ISO 9001, TL 9000);
Customer’s satisfaction analysis (local and outbound)
Quality testing for new products and services before and after their lunch;
RA and Fraud project management…
 

December 2009 to June 2011: Revenue Assurance and Fraud Analyst of MTN Benin.

Revenue Assurance – revenue loss prevention and detection;
Fraud prevention and detection;
Traffic revenue validation operations;
Data quality assurance end to end;
Customer’s satisfaction analysis (local and outbound)
Quality testing for new products and services before and after their lunch;
RA and Fraud project management…
 

May 2007 to December 2009: Chef Officer Commercial Interconnect and Fraud analyst (Benin
Telecoms SA).
·         Quality of service;

·         Capacity leasing on sub-marine optical cable SAT3

·         ADSL commercial operations;

·         Interconnect traffic Management;

·         Interconnect debts recovery operations;

·         New interconnect partnership operations;

·         Fraud prevention and detection;

·         Reporting;

·         Audit of network processes and data;

 

February 2005 to May 2007: Project Manager Assistant for Benin Telecoms SA
·         CDMA 2000 1X network implementation and management;
·         Voice over IP system implementation and management;
·         Computer system networking and Telecommunication;
·         Quality of service CDMA;
·         VoIP and LAN.
 

June 2003 to February 2005: Operating and Management System Officer

of GSM network LIBERCOM (Benin Telecoms SA)          

·         BSS monitoring;

·         Energy monitoring;

·         Site survey;

·         Quality testing;

·         Statistics analysis.

September to November 2002: Telecoms and Computer system networking trainee at Microland

 

October to December 2002: Telecoms and Network trainee in Benin Telecoms SA (ex-OPT)

 

 

 

EDUCATION / CONTINUING EDUCATION

 

Ongoing: Master Operations and Supply chain management- University of Liverpool

 

February 2015: Diploma in Operations Management-ALISON

November 2014: Diploma in Food Safety-ALISON

August 2014: ISO 9001 Auditor/Lead Auditor certification-IRCA approved training A09660 for DNV-GL

July 2014: Certified QHSE Internal Auditor-PQB France

June 2014: Certified Oil & gas Quality Lead Auditor-Quality University

March 2014: Revenue Assurance Advanced Practitioner certification.

October 2013: Certified TL 9000 Lead Auditor.

August 2012 to April 2013: Business and life Coach Training with Erickson College International

Training Faculty, Vancouver, British Columbia-Canada

August 2012: Revenue Assurance Advanced Prepay training organized by MTN Academy and

            KPMG- Johannesburg South Africa

April 2012: MTN Group Revenue Assurance and Fraud Annual Conference- Durban South

Africa

April 2011: MTN Group Revenue Assurance and Fraud Annual Conference- Johannesburg

South Africa

April 2011: Certified Telecommunication Fraud Specialist, validated by Focus Training and MTN

Academy

June 2010: Excel advanced training-Benin

April 2010: MTN Group Revenue Assurance and Fraud Annual Conference- Johannesburg

South Africa

April 2010: Advanced Training on GSM Network architecture- MTN Academy South Africa

May 2009: West African Telecommunications Conference (CTOA) on Fraud and Revenue

Assurance-Dakar Senegal

October 2008: 2nd African Forum on Fraud and Security in Telecoms-Lagos-NIGERIA.

May 2008: Working Group 12 of Telecommunications Standardization (UIT-T) Geneva-Switzerland.

Nomination as Vice-President of Quality of Service and Quality of Experience Working

Group for Africa Area.

April 2008: West African Telecommunications Conference (CTOA) on Fraud- Bassam- Cote

d’Ivoire

2007: Bachelor in Project Management- Benin

2006: – ZTE training on BSS GSM-Benin

           – Training on CDMA by CMTL-Benin

2005: Training on CDMA BSS and Power by HUAWEI-Benin

2004: Training on Voice over IP by VocalTec-Benin

2002: Diploma in Telecommunications and Networks- Ivory Cost

1997: Final Secondary school Diploma (Science)

 

LANGUAGES

 

–   French: I can read, write and speak correctly

–   English: I can read, write and speak enough well

–   Portuguese: beginner

HOBBIES

 

– Reading, Music, Travelling, Society games.

– Sport: Tennis, swimming, jogging.

                                                                                         

  • Updated 5 years ago

To contact this candidate email toure77@yahoo.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook

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